FAQ

Where can I read more about Jaqueline Vanek?
Visit the official website at www.jaquelinevanek.com

Browse Jaqueline’s Flickr or visit her Myspace.

Can I contact with Jaqueline Vanek?
Yes, you can write her a mail to info@jaquelinevanek.com any time you want.

Jaqueline Vanek speaks spanish, german and english, you will be able to write her in any of those three lenguages.

Who is Jaqueline Vanek?
“My name is Jaqueline Vanek and I was born on August 27th, 1984 in Villach (Kärnten), Austria. After High School I start studying Modelling & Casting, a two year long course applicated to Sculpture at an Art College on the Canary Islands, Spain. I was always interested in photography and design, making portraits and getting crazy with Photoshop, this was the reason I finally get into Artistic Photography in 2005, studying a two year long course full of passion and imagination. Ending summer 2007 I moved to Madrid, where I enrolled in a MA Fashion, Portrait and Advertising course at TAI (Escuela Superior de Artes y Espectáculos).

Lots of my work, mostly selfportraits, are based on daily emotions and sensations. Inspired by thoughts, images, music, notions or concepts formed by my mind. I love the experimentation of mixing the unexplainable, the sensual, the dramatic, the gripping and the scary. Disturbance, surprises, outrage and disgust by dark, conceptual and atmospherical images is what I want to reach in many pictures I work on. Photography is the perfect way to free my mind, be more creative and express my thoughts in a new way, a way of making my feelings, expressions and situations timeless in form of photography.”

Jaqueline Vanek

Can I return a print?
I’m sorry but Jaqueline Vanek is not going to be able to accept returns on the prints. All prints are unique, just a few made of each. Every single one was made using photographic paper and a professional minilab service. If you are really unhappy or if something is horribly wrong please feel free to e-mail her and you can discuss a solution. She want everyone to be happy with their purchase.
How long will it take to receive my order?
Jaqueline Vanek usually tells her customers to allow for two weeks to get their delivery. She will e-mail you the day that your order is shipped off and it usually takes 4-5 business days from then. If you are not within Europe it will take longer because of customs, which she cannot control.
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.